Running your truck is already a full-time job—booking it shouldn’t have to be another one. OpenWindow handles the inquiries, follow-ups, scheduling, confirmations, and behind-the-scenes communication that keep your calendar moving, giving you more time to focus on your food, your customers, and actually enjoying the business you built.

Absolutely! With our Sales + Booking Management service, OpenWindow goes beyond managing incoming inquiries by actively seeking out new opportunities for your truck. We research potential events, venues, businesses, and organizations, conduct outreach, and follow up on leads—helping keep your calendar full while you stay focused on running your truck.

Absolutely. You’re always in control of your business. During onboarding, we’ll establish your preferences, availability, service area, minimums, and the types of events you want to book. OpenWindow works within those guidelines, and you decide how much booking authority you’re comfortable giving us.

Yes! OpenWindow can handle your booking inquiries from start to finish—answering questions, gathering event details, following up with potential customers, and moving qualified inquiries toward a confirmed booking. No more trying to answer emails or return calls while you’re prepping, serving customers, or closing down the truck.

It starts with getting to know your business. During onboarding, we’ll learn your preferred event types, service area, availability, pricing and minimums, travel preferences, capacity, and what makes an opportunity worth your time. That gives OpenWindow a clear picture of what a great booking looks like for your truck—so we can focus on opportunities that actually make sense for you.

Booking Management takes care of the opportunities already coming your way—we handle inquiries, follow-ups, scheduling, confirmations, and keeping your booking calendar organized. Sales + Booking Management includes all of that, plus proactive outreach to find new opportunities, connect with potential event partners, and help get your truck in front of more people.

Of course! It’s your business and your schedule. Whether you’re taking a vacation, need a day off, or simply don’t want to book a certain date, just let us know and we’ll update your availability. OpenWindow is here to give you more freedom—not take it away.

No problem! If someone reaches out by phone, text, or social media, send them your booking email or forward their contact information to us. From there, we’ll take over the conversation, gather the details, follow up, and keep everything organized—so you don’t have to manage the back-and-forth yourself.

You’re always in control. OpenWindow only has the authority you give us and works within the guidelines we establish together during onboarding. We can manage communication, scheduling, and bookings within your approved parameters, but decisions involving your pricing, menu, operations, staffing, finances, or overall direction of your business remain yours. Think of us as an extension of your team—not the owner of it.

No! We’ll never ask you to hand over your personal passwords. During setup, we’ll help you securely connect or grant access to the accounts and tools OpenWindow needs to manage your bookings. Whenever possible, we use shared access, delegated permissions, or designated booking accounts so you maintain ownership and control of your business accounts.

We’ll start with a personalized onboarding process to learn your truck, your goals, your schedule, and exactly how you like to do business. Once your booking system is set up and your preferences are established, we take it from there—managing inquiries, follow-ups, scheduling, and confirmations, plus proactive outreach if it’s included in your service. You’ll stay informed and in control, while spending a whole lot less time behind a screen and more time doing what you started your business to do.

Services are billed weekly in advance, so you’ll always know exactly what you’re paying for before each service week begins. All new clients begin with a 30-day service agreement. After the initial 30 days, services automatically continue on a week-to-week basis with no long-term commitment. You can cancel at any time after the initial term by providing written notice before your next service week begins. Any upcoming week that has already been paid for will remain active through the end of that service week.

That’s okay! Before we begin managing bookings, we’ll work with you to organize the pricing, minimums, travel fees, deposits, and event requirements you already want to use. If you’re still figuring those out, we can help identify what information needs to be established so you have a clear, consistent booking process. Final pricing and financial decisions always remain yours—we simply make sure we have clear guidelines to confidently represent your business.